Listening
Description
Listening is the intentional act of attentively receiving and accurately interpreting information from others, enabling effective communication and understanding. This strategy addresses problems of miscommunication, conflict, and exclusion by fostering empathy, trust, and collaboration. Practically, it involves focusing on the speaker, minimizing distractions, and providing feedback, thereby remedying misunderstandings and facilitating problem-solving in personal, organizational, and community contexts. Listening is essential for building relationships and achieving shared goals.
Claim
When the mouth opens, the ears slam shut.
If we try to listen we find it extraordinarily difficult, because we are always projecting our opinions and ideas, our prejudices, our background, our inclinations, our impulses; when they dominate we hardly listen at all to what is being said. In that state there is no value at all. One listens and therefore learns, only in a state of attention, a state of silence, in which this whole background is in abeyance, is quiet. (Krishnamurti).
Silent and listen are spelled with the same letters.
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Metadata
Database
Global strategies
Type
(B) Basic universal strategies
Subject
- Communication » Public opinion » Public opinion
Content quality
Unpresentable
Language
English
1A4N
J3447
DOCID
12034470
D7NID
200294
Editing link
Official link
Last update
Mar 30, 2020