Establishing help-lines
Description
Establishing help-lines involves setting up accessible communication channels—such as telephone, online chat, or text services—designed to provide immediate information, support, and referral to individuals facing specific problems or crises. This strategy aims to offer timely assistance, reduce isolation, and connect users with appropriate resources or professional help, thereby addressing urgent needs, preventing escalation of issues, and facilitating effective problem resolution for vulnerable or at-risk populations.
Broader
Facilitates
Value
SDG
Metadata
Database
Global strategies
Type
(D) Detailed strategies
Subject
- Communication » Communication (2) » Communications
- Development » Help
Content quality
Yet to rate
Language
English
1A4N
J6638
DOCID
12066380
D7NID
216493
Editing link
Official link
Last update
Dec 3, 2024