Contracting out of public services
Description
Contracting out of public services involves transferring the delivery or management of government services to private or non-governmental entities through formal agreements. This strategy aims to improve efficiency, reduce costs, and enhance service quality by leveraging external expertise and competition. It addresses issues such as bureaucratic inefficiency, resource constraints, and inflexible public sector structures, providing practical remedies through performance-based contracts, clear accountability measures, and regular evaluation of service outcomes.
Implementation
The contracting out of public services to the private sector is used by a number of countries and particularly by the USA where it is the predominant method of privatization. It combines the private provision of public services with competition. Such competition can spur improved public provision of services. Where competition is active and where there is genuine competitive bidding for the franchises, it can lead to the provision of competitive services in terms of price and quality. For hard-pressed state or local authorities, faced with budgetary constraints, it can provide a useful additional source or an alternative to public provision. However, effective competition is essential in order to prevent collusive bidding or the emergence of dominant firms which may eventually shut out other competitors. There may be a need to monitor the quality of the services provided.
Broader
SDG
Metadata
Database
Global strategies
Type
(D) Detailed strategies
Subject
- Government » Officials
Content quality
Yet to rate
Language
English
1A4N
Q5340
DOCID
12753400
D7NID
224093
Editing link
Official link
Last update
Dec 3, 2024