Worker maladjustment to technology
Nature
When workers with traditional skills are faced with highly advanced machinery and equipment as working partners, they find difficulty, when required, in overriding machine operation, or decisions. The workers feel diminished, feel that responsibilities are removed from them, and that machines set an intolerable pace independent of human decision-making. Employers do not know what skills are required in automated and semi-automated operations for workers, often do not hire the right people, and usually provide training inadequate to instil a sense of security and competence in those that are involved in the man-machine interface. There is both a human and a financial cost to such worker maladjustment.
Incidence
In 2018, a major automotive plant in Turin, Italy, experienced significant production delays after the introduction of advanced robotics. Workers struggled to adapt to the new systems, resulting in decreased productivity and increased error rates for several months.